On this episode of the "Voice of the Customer" series, Zurich Insurance's Intelligent Automation & Product Support Lead, Daniel Humeniuk, shares their automation journey including:
- The approach to scaling and building a sustainable digital workforce
- The challenges faced in scaling RPA & AI
- The overall journey to federation within three individual business units
- ...and more
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Originally posted on 2023-09-05 in the IRPA AI Network — Voice of the Customer Series