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From The Digital Leader Show: Vibe Customer Service & The Future of CX, Dialpad CTO & Co-Founder Brian Peterson discusses the shift from traditional AI to agentic technology.
🌟 With self-service agentic AI, conversations are no longer limited to information exchange — these systems can now take meaningful actions on your behalf, reducing the need for manual input. 🤖
📈 This evolution marks a major step toward more seamless, efficient, and autonomous interactions, delivering transformative benefits for both businesses and users alike.
Click here to watch the entire episode: https://network.irpaai.com/posts/dialed-in-with-ai-vibe-customer-service-the-new-rules-of-cx
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Originally posted on 2025-04-10 in the IRPA AI Network — CX Transformation