Watch this video on our YouTube channel (original recording is no longer available on this page)
What are the biggest challenges to Robotic Process Automation (#RPA) and Intelligent Automation (#IA) scaling in any businesses❓
Matthew Kelly, CFA, former Head of Intelligent Automation for the Northern Trust Corporation speaks to Daniel Goodstein about the challenges he recognizes teams face when trying to scale an #automationprogram.
Matthew says that the biggest challenges to automation programs are cultural - not technological.
Ingrained ways of working - with governance structures that don't understand the tool or effort to bring automation to fruition - often hold automation programs back...
Watch full video here: https://lnkd.in/g28jX5vt
Links:
- https://video.mn.co/assets/70020747/matthew_kelly.mp4
- #RPA
- #IA
- Matthew Kelly, CFA
- Northern Trust Corporation
- Daniel Goodstein
- #automationprogram
- https://lnkd.in/g28jX5vt
Originally posted on 2023-09-05 in the IRPA AI Network — Voice of the Customer Series