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On this episode of our "Voice of the Customer" Series, former Sr. Technical Program Manager for Google and Groupon, Eric Holden, shares first-hand insights from leading automation and digital transformation programs including: 

1. Challenges & surprises faced during the intelligent automation journey

2. His perspective on GenAI adoption

3. Advice for leaders beginning their digital transformation program

For more episodes from the "Voice of the Customer Series" visit: https://network.irpaai.com/spaces/11774421/feed


Originally posted on 2023-09-05 in the IRPA AI Network — Voice of the Customer Series